How can a User Run through a Dialog?
When the user has found the fitting dialog, the dialog can be started. There are two ways to start a dialog.
Start the Dialog in the Search Tab
If the user calls a dialog from the search tab, the dialog can be started in the detail view of the dialog. A dialog is opened in detail view when it is selected from the search result list. By pressing the button “Start Dialog” in the detail view toolbar the dialog is started.
Start the Dialog in the Dialog Tab
A user can also start a dialog in the dialog tab by selecting the desired dialog from the dropdown menu and then pressing the button “New dialog”.
A dialog can be started both ways. Then, the initial question is displayed. The dialog can then be gone through depending on the information that the customer provides.
In order to give the user the chance to comprehend the dialog steps at any time, the progress of the dialog is displayed as metadata in the footer of the dialog. Only the questions or answers, respectively, for which the option “Display during dialog execution” is not set, are not included in the progress display.