When is the SABIO Integrator active
The Serviceware Knowledge Integrator only searches web application for which it was configured. When a configuration for a web application exists, the Serviceware Knowledge Integrator icon is green. Should the automatic search have found matching content the icon flashes.
If there is no configuration available for the web application in the current tab the icon for the Serviceware Knowledge Integrator is darkgrey. If the current web application is not supported by the Serviceware Knowledge Integrator the icon for the Serviceware Knowledge Integrator is lightgrey. In both cases the website is not searched automatically.
Note: The integrator only works for webpages with "HTTPS".