Define and Educate Admins
Step 8: Define and Educate Admins
Your SABIO Admins will have learned quite a bit about SABIO in the first phases of the project.
But there are some additional tasks for a SABIO Admin.
In an ideal world, the SABIO Admin is the go-to source for any question or issue that the end user has with SABIO
An Admin should have a minimum skill level in:
- managing user groups
- managing views
- creating reports
- creating and editing templates
- manage the SABIO system
- transfer content in case of need
- 1st and 2nd Level Support
- communicate with SABIO (Company), know how to and when to contact SABIO (Support)