Import User from Keycloak
Users that exist in Keycloak but not in SABIO can be imported into SABIO using the "Import users from Keycloak" function. The case that users do not yet exist in SABIO may occur when SABIO is used as part of the Serviceware Enterprise platform. All products of this platform synchronize their user data with Keycloak. It can therefore happen that a user has already been created in a product but has not yet been transferred to SABIO. In order to assign their roles and user groups to the users, these must be initially imported into SABIO once.
After the import, these users are immediately available in the user administration.