1. Online Agents
  2. Using Knowledge
  3. Logging into SABIO
  4. Reset Password
  • Logging in
  • Save Login
  • Reset Password

Function "Password Recovery"

Users who forget their password can request a new one in three simple steps:

  1. Clicking on "Password recovery"
  2. Entering the login name the "Password assistant".
  3. Clicking on the "Reset password" button.

For security reasons the user will receive two emails:

  1. The first email ensures the user has requested the new password.
    It contains a link that will open a new browser tab, confirming that the user has been assigned a new password.
    This will be sent in a second email to the address specified by the user.
  2. The second email contains the reset Serviceware Knowledge (SABIO) password.
     



Note: Users should change their password after logging in the first time for security purposes.

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