Display Texts in the SABIO Integrator
Texts
By clicking on a text displayed in the content list the complete text is opened in detail view to the left of the search result list. The window of the detail view has a fixed width so that the user can still see the current context. If the text is too wide or too long for the window of the detail view, scrolling is enabled in the window.
In detail view the path of the text in the Serviceware Knowledge system is displayed below the title. The path specification is characterized by the small branch symbol to its left.
Above the title, the content type as well as a toolbar with the different functionalities of the Serviceware Knowledge Integrator is displayed.
These functionalities are:
- "Open in Serviceware Knowledge " - Open the respective content in the linked SABIO system.
- "Copy link to clipboard" - copy the URL of the opened content to the clipboard. More Information.
- "Direct Copy" - insert Serviceware Knowledge content into specified field of web application. More Information.
- "Copy content to clipboard" - copy the content of the text to the clipboard. More Information.
- "Rating" - rate the quality of the text.
- "Suggestion" - add a suggestion to the text.
Note: Embedded IFrame, videos and pdfs are not displayed.
If there are internal links in a text, they can be viewed directly in the Serviceware Knowledge Integrator. By clicking on the internal link the linked Serviceware Knowledge text is displayed in place of the other text. To return to the initially viewed text, the text has to be selected from the search result list again.
Other links (documents and contacts in the Serviceware Knowledge system, external websites) are opened in Serviceware Knowledge .
Note: The user might have to log in to Serviceware Knowledge again. The user is not logged in automatically.
- Links to Documents in Serviceware Knowledge: By clicking on the link to the document in Serviceware Knowledge , the linked document is opened in the Serviceware Knowledge system.
- Links to Contacts in Serviceware Knowledge: By clicking on a link to a contact in Serviceware Knowledge , the linked contact is opened in the Serviceware Knowledge system.
- Links to external Websites: By clicking on the link to an external website, the website is opened in a new browser tab.