Content Types: Documents
Documents can be linked to texts in Serviceware Knowledge (SABIO).
As soon as a document is linked with a text, it can be found through the search and displayed or downloaded in the detailed view.
Basically every document type can be stored in SABIO, but PDF-, Word- and Excel-files are used most frequently.
Serviceware Knowledge (SABIO) is able to display these document types directly in the detailed view, without the user having to download them.
Note: Thirty documents with a maximum size of 20 MB are supported in a text.